KPJ Ipoh GL Submission Portal
Language: English | 华语
  • Admission & Discharge Services

    Your admission is usually arranged by the attending consultants in advance and a letter of admission is given for you to be admitted on a per-arranged day. This does not apply to emergency or casualty admission. Those in labor will be admitted at any time of the day or night. Our friendly staff at the lobby will assist you with the admission procedure.

    Discharge Procedure
    You will be discharged upon the consultant's advice. Your nurse will present you with your outpatient appointment card. You will be able to settle your bill at the cashier's counter on the first floor.

    Mode of Payment
    1. Cash
    2. Major credit cards
    3. Letter of guarantee
    4. Insurance coverage

    A deposit is required from patient upon admission except for patient with guarantee letter (GL), from company approved by the management. Patient or relative of patient is required to to-pup their outstanding amount if there is outstanding balance of deposit within 24 hours of admission.

    Contact Info

    • Person in-charge
      Mdm Vinothinee
    • Phone No
    • Fax No
    Among the insurance panel accepted by us are:

    • American International Assurance Company Limited
    • Allianz Life Insurance Malaysia Berhad
    • Asia Insurance (Malaysia) Berhad
    • AXA Insurance
    • Berjaya Sompo Insurance Berhad
    • Great Eastern Life Assurance (Malaysia) Berhad
    • Etiqa (formerly MNI)
    • Hong Leong Assurance Berhad - HLA
    • ING Insurance Berhad
    • Jerneh Insurance Berhad
    • Kurnia Insurans (Malaysia) Berhad
    • Malaysian Assurance Alliance Berhad (MAA)
    • Manulife Insurance Berhad
    • Mayban General Assurance Berhad
    • Prudential Assurance Malaysia Berhad
  • Radiotherapy & Oncology Services

    What is Radiotheraphy?
    Radiotheraphy or radiation treatment is the use of high energy x-rays or electron in the treatment of cancer. A linear accelerator is the equipment that produces radiation. It is a common treatment for cancer, either on its own, or, often in conjunction with surgery or chemotherapy.

    How does radiation treatment work?
    Cancer cells reproduce faster than normal cells in the body. Radiation therapy targets these rapidly dividing cells. The radiation reacts with water in the cells and this reaction damages the DNA or genetic material I the cell that controls cell growth. Normally, cells can repair themselves and continue growing. But since cancer cells cannot repair themselves as easily, they die. Although normal cells are also affected they repair themselves more effectively.

    Radiation therapy has undergone major advances in recent years. The use of computers, highly sophisticated equipment and new understandings of how cancer cells work have made radiation safer than ever.

    What to expect on your first visit?
    You will be required to register at the reception counter. Please ensure you bring:

    • Referral letter
    • Biopsy report
    • X-rays films
    • CT scan films
    • MRI films
    • Blood test report
    • And other report

    Contact Info

    • Person in-charge
      En. Zaini Azmi
    • Phone No
      05-2408777 (Ext 226)
    • Fax No
    Radiotheraphy - Varian Clinac IX

    • Range of electron energy choices (6,9,12,16 and 20 MeV)
    • Range of photon energy choices (6 & 10 MV)
    • Reproducible, stable and accurate positioning
    • Multileaf collimator (MLC)
    • Auto field sequencing
    • PortalVision – megavoltage imaging with optional Portal Dosimetary
    • Reliable dose
    • Fast treatment time
    • Precise treatment

    CT Simulation

    • Using a conventional CT scanner with sophisticated computer software to localize the area of treatment
    • Equip with LAP laser for the best reproducibility and accurate positioning
    • This is to ensure absolute accuracy of the planned treatment. Each treatment plan is entirely individual. Other patient will be receiving different treatment from the rest of the patients.

    Computer Planning System

    • EclipseTM is a comprehensive treatment planning systems that simplifies modern radiation theraphy planning for all kinds of treatment, including 3D conformal, intensity-modulated radiation theraphy (IMRT) and electron.
    • With Eclipse, the radiation theraphy team can efficiently plan and deliver the best course of treatment for each patient.
  • Diagnostic Imaging Services

    KPJ Ipoh Specialist Hospital’s Department of Radiology is staffed by Radiologists, Radiographers, State Registered Nurse and specially trained staff who have been cross-trained in various disciplines. The Department is accredited by MSQH for providing a high level of image quality and patient safety in the following areas:-

    1. General Diagnostic Radiology
    2. Computed Tomography (CT Scan)
    3. Magnetic Resonance Imaging (MRI)
    4. Ultrasonography (Ultrasound)
    5. Bone Densitometry
    6. Digital Mammography with Tomosynthesis (3D)
    7. Fluoroscopy

    Contact Info

    • Person in-charge
      Mdm Tiwa Lay Poh
    • Phone No
    • Fax No
    Computed Tomography (CT scan)
    Computed tomography (CT) scanning combines the use of computer and x-rays passed through the body at different angles to produce clear three-dimensional cross-sectional images (slices) of the tissue being examined. CT scanning is becoming a standard diagnostic tool to examine the brain, Lung, Neck, Abdomen & Pelvis, Cervical Spine and Cardiac vessels etc....

    A contrast medium may be injected to make blood vessels, organs or abnormalities show up more clearly.

    Magnetic Resonance Imaging (MRI)
    MRI is a diagnostic technique that provides high quality cross-sectional images of organs and structures within body without x-rays or other types of radiation. MRI is particularly useful in studying the brain, extremities, spinal cord, organs, Prostate, Abdomen & Pelvis, joints etc...

    Ultrasonography (Ultrasound)
    Ultrasound imaging obtains images from the body by using high frequency sound waves. There is no radiation involved in ultrasound imaging. Ultrasound can be used to study any superficial structures as well as deep visual organs in the abdomen and pelvis. In the abdomen, ultrasound is particularly useful in studying the gallbladder, liver, kidneys, spleen, pancreas, uterus, ovaries and bladder. Ultrasound coupled with Doppler features are useful in evaluating arteries, veins and in differentiating acute information from torsion of gonads.

    Digital Mammography with Tomosynthesis
    In KPJ Ipoh mammography examination is performed by using Digital Mammography with Tomosynthesis (3D Mammography). Breast Tomosynthesis , also called 3D mammography is a new mammographic technique that produces a three dimensional images (3D) of the breast and improves cancer detection. 3D Mammogram Technology offers fewer false positives, lighter breast compression and greater comfort for patients.

    Bone Densitometry
    A bone densitometry test is using to diagnose osteoporosis, a disease that weakens bones and makes them more likely to break. The latest version of densitometry is available at KPJ Ipoh Specialist Hospital. The system is used to measure the bone density known as Bone Mineral Density (BMD). These measurements are compare to the normal norms in various age groups. Thus the likelihood of possible future fracture. The sites usually used for assessment of BMD include Lumbar Spine, Hip and Forearm. Bone densitometry test is a quick and painless procedure with very low dose of radiation.

    Picture Archiving and Communication System (PACS)
    PACS, is a medical imaging technology which provides economical storage and convenient access to images from multiple x-ray modalities. Electronic images and reports are transmitted digitally via PACS (on line), making all images available to healthcare provider that require the images and reports anytime within the hospital boundary. A secured network for transmission of patient information, workstations for interpreting and reviewing images and archives for the storage and retrieval of images and reports are made available in PACS.
  • Dietary & Food Services

    Our Dietary Services primary focus is to assure our patients (inpatients and outpatients) receive the best nutritional care possible. Your meals will be arranged to best meet our goals of providing safe and quality food. With a special touch from our dedicated Chef, our patients are served with fresh, nutritious and hygienic meals.

    Our Dietery Services was certified with:
    1) HALAL from JAKIM
    2) HACCP and Food Safety Management 22001:2005 by SIRIM Malaysia.

    Meals for inpatients are served at the following times:-
    Breakfast: 8am
    Lunch: 12pm
    Hi-Tea: 3pm
    Dinner: 6pm

    KPJ Ipoh's Cafeteria (for outpatients) is open from 7:45am to 7.30pm daily with variety of menus offered.

    Contact Info

    • Person in-charge
      Mdm Nor Lizawati Che Lah
    • Phone No
      05-2408777 (ext 8722)
    • Fax No
    Service available are:

    • In-house meal service
    • Inpatient & Outpatient Meal Counseling
    • Planning of menus
    • Community programs such as giving public talks, antenatal classes and education programs
  • Laboratory Services

    At Lablink laboratory everyone of us from both the technical and administrative sections work in harmony in pursuing and meeting QUALITY STANDARDS in laboratory practice. We shall meet the needs and expectations of the medical practitioners who are our direct clients and in doing so our service will provide maximum benefits and satisfaction to the patients.

    We take every opportunity given to us by our client doctors to make their already complex job easier, by providing accurate laboratory results and correct interpretations along with appropriate advice in the quickest possible "turn around" time. We work hard towards achieving this goal and helping our doctors to keep up with the continued advances in laboratory science. In providing prompt, cordial and cost effective service, patients' welfare is uppermost on the mind of our staff.

    Contact Info

    • Person in-charge
      Mdm Teh Siew Ping
    • Phone No
    • Fax No
    The laboratory is equipped with the latest state-of-art facilities providing services such as:

    • Microbiology
    • Bio Chemistry
    • Haematology
    • Immunology
    • Serology
    • Blood Transfusion
    • Histopathology
    • Cytopathology
  • Health Information Management Services

    Health Information Management System Services (HIMSS)
    Health Information Management System Services is responsible for keeping and maintaining medical health records in a standardized and professional manner in order to protect patient confidentiality while allowing adequate access to providers in order to promote quality patient care.

    Transcription, diagnosis coding, and release of information which requested, are some of the other major duties performed in the Health Information System Services. Also information is gathered and sent to Ministry Of Health.

    The hard copy of the patient health records are part of the electronic records which still have to be kept due the legal requirement and for future references. Medical health records will be kept confidential and not to be released to any unauthorized persons. Health Information System Services shall keep the medical records as required under the law limitation period.

    1. 24 hours CCTV monitoring system is installed for security monitoring
    2. Access into HIMSS area is controlled by an electronic security pass
    3. Smoke/fire detecting systems are installed at locations where medical health records are kept
    4. Using a log bag in transporting medical health record

    Opening Hours
    HIMSS open 24 hours

    Contact Info

    • Person in-charge
      Pn Fariza Hussin
    • Phone No
    • Fax No
    Medical health record primary function is to plan for patient care and provide for continuity in information about the patient’s medical treatment.

    In addition, health record:

    • Provides information to healthcare providers and patients
    • Serves as a support legal document for use in legal proceedings
    • Used by hospital quality assurance and peer review committees in assessing the quality of patient care by the hospital and healthcare providers
  • Pharmacy Services

    Our pharmacy Services dispense medications for outpatient as well as for inpatients. Our team consists of trained pharmacists, pharmacy assistants as well as support personnel who work closely together to ensure patients receive the highest quality pharmaceutical care possible.

    Location and Opening Hours
    Inpatient Pharmacy (Ground Floor, Next to A&E Services)

    We are open 24 hours all year round!
    Outpatient Pharmacy (First Floor, Opposite Cafeteria)
    • Mondays to Fridays:   8.30 am – 7.00 pm
    • Saturdays: 8.30 am – 5.00 pm
    • Closed on Sundays and Public Holidays
    HealthShoppe Pharmacare (First Floor, near Outpatient Pharmacy)
    • Mondays to Fridays:   9.30 am – 6.00 pm (Break for lunch from 2:00pm-3:00pm)
    • Saturdays: 9.30 am – 2.00 pm
    • Closed on Sundays and Public Holidays

    Contact Info

    • Person in-charge
      Mr Lam Fook Quan
    • Phone No
    • Fax No
    The pharmacy provides a comprehensive range of pharmaceutical services which includes:

    Outpatient Pharmacy Services
    Our outpatient pharmacy caters to outpatient’s need after the patients seen their doctor at the clinics. Our friendly pharmacists/pharmacy assistants are happy to assist you with: 
    • Filling of prescription
    • Counselling of medication e.g. asthma, cancer, diabetes and heart medications etc.
    • Purchasing of over-the-counter products, vitamins and supplements
    • General health advice
    Inpatient Pharmacy Services     
    In inpatient pharmacy, we assist the team in managing medication orders, monitoring drug therapy, providing bedside medication counselling and preparing drugs for patients to take home when patients discharge.
    Cytotoxic Drug Reconstitution Services
    We have a qualified clean room to perform cytotoxic drug reconstitution to cater for chemotherapy needs. We work together with the oncology team to provide customised chemotherapy regimen that suits to every patient's needs. 
    Our chemotherapy drugs are prepared and reconstituted only by trained personnel to protect the handler, the drug and the environment.
    Drug Delivery Services
    Drug Delivery Service is the follow-up drug supply mailed directly to the location of customer's choice.
    It is one of the value-added services offered by the hospital to keep customers away from the hustle and bustle of the traffic. Drug will be mailed safely to customers at affordable delivery charge.
    *Kindly enquire Terms and conditions applicable for this service from the pharmacy.

    Healthshoppe Pharmacare
    A comprehensive range of healthcare merchandise to serve the needs of our patients and the public are readily available at our HealthShoppe Pharmacare. Our team of retail assistant and pharmacist also provide assistance and advice on healthcare-related enquiries. We provide the sale of healthcare products:
    • Over-the-counter medications
    • Surgical & homecare products
    • Diagnostic and medical aids
    • Vitamins & health supplements
    • Personal & beauty care products
    • Organic and health food
    • Comfort footwear
    • And many more!
  • Physiotherapy Services

    Physiotherapy Services at KPJ Ipoh Specialist Hospital aims to provide excellent patient care. We have a team of staff who have developed expertise in a variety of areas in order to offer complete care and are committed to working together with our patients to attain their highest possible level of functional activity.

    Wide range of condition that can benefits from the physiotherapy includes:
    1. Musculoskeletal Problems
    2. Cardio-Respiratory Problems
    3. Neurological Condition
    4. Geriatric Problems
    5. Paediatric Problems
    6. Women’s Health

    Direct Phone Line:

    Contact Info

    • Person in-charge
      Mr Anthony
    • Phone No
      05-2408777 (ext 260)
    • Fax No
    Among services offered:

    • Electrotherapy (Interferential Therapy, Traction (Lumbar/Cervical), Therapeutic Ultrasound, Infra Red Radiation, Electrical Stimulation, TENS (Transcutaneous Electrical Nerve Stimulation), Cryo Therapy, Hot Packs & Wax Bath
    • Exercise Regimes
    • Mobilization
    • Soft Tissue Manipulation/Myofascial Release
    • Ante/Post Natal Exercises
    • Chest Physiotherapy
    • Stroke/Spinal Rehabilitation
    • Sports Rehabilitation
    • Trigger Point Release
    • Consultation on Preventive Measures
    • We offer cubicles and private rooms for privacy when it comes to treatment, complimented by warm, friendly and efficient service.
  • LASIK Services

    What is LASIK?
    In general, LASIK is a procedure that allows spectacle wearer with near-sightedness, far-sightedness and/or astigmatism to no longer need to depend on their glasses or contact lenses.

    How is LASIK performed?
    Here in KPJ Ipoh Specialist Hospital, instead of a blade, femtosecond LASIK is used to create a thin flap on the cornea. The surgeon then folds the flap back, and the corneal tissue underneath it will be reshaped using excimer laser. The procedure is then completed by placing the flap back in place. LASIK performed by us is 100% bladeless.

    It is a painless procedure that does not require you to be admitted to the hospital. During the procedure, you will be given step-by-step instructions by the surgeon, guiding you throughout the whole process. It will take only 10 minutes of operating room time. You will not be needing your glasses anymore, immediately after the procedure is done.

    What do I need to do before LASIK surgery is done?
    If you are considering to get LASIK done, you will need to come for screening session to determine if you are a suitable candidate. The surgeon and optometrist will perform a thorough eye examination to ensure all criteria are met, to measure the amount of corneal layer needed to be reshaped, and to detect any eye abnormalities that can cause you to not be a suitable LASIK surgery candidate. Once you have cleared all the tests, an appointment will be made for the surgery.

    Who is suitable for LASIK?
    • Aged 18 years and above
    • Have stabilized refractive power (not much change in power in 1-2 years)
    • Have common visual problems: farsightedness, nearsightedness (less than -14.00D) and/or astigmatism (less than -6.00D)
    • Healthy cornea
    • Good eye health
    • Good general health
    • Not pregnant or nursing

    Nevertheless, the cornea and pupil has to meet certain parameters that can only be finalized by the optometrist and/or surgeon.

    Contact Info

    • Person in-charge
      Nadiah & Sharifah Nor Shahira
    • Phone No
      05-2408777 (ext 8530)
    • Fax No

    Services Provided

    Free LASIK screening
    • Oculus Pentacam
    • Zeiss Atlas Topographer & Slit Lamp
    • Full refraction by optometrist
    • Consultation with LASIK surgeon

    LASIK surgery
    • VisuMax Femtosecond Laser
    • MEL 80 Excimer Laser

    LASIK post-op follow-ups
    • 1 day
    • 1 week
    • 1 month
    • 3 months
    • 6 months
    • 1 year

    • RM 3000 excluding GST for one eye.
    • RM 5999 excluding GST for both eyes.

    FREE Lasik eye screening.
    Price inclusive of 6 times follow up, medication and consultation.

  • Quality Services

    Quality Services also responsible for the establisment, implementation and compliance of the delivery of the hospitals services in accordance to ISO standards or accreditation of hospital/ professional practice..

    To maintain and comply with the requirement of:
    · MSQH
    · ISO 9001
    · ISO 14001
    · OHSAS 18001
    · ISO 22000
    · MS 1480
    · 5S
    · BFHI

    Contact Info

    • Person in-charge
      Mr. Pui Swee Khoon
    • Phone No
      05-2408777 ext 8321
    • Fax No
    We always aspire to create a conducive environment for innovation, where every employee plays an active role in making the quality improvements. We develop innovation skills in our staff, and we promote, acknowledge and implement successful innovations.

    With implementation of IMS system, IMS Manual acts as a guide to KPJ Ipoh Quality, Environmental, OHS and Food Safety management system in her entire operation in ensuring a safe and healthy working environment to all her employees and other interested parties while rendering safe delivery of quality services to achieve customers satisfaction by meeting customer requirement through application of the systems, the continual improvement of the system and prevention of non-conformity, accidents and incidents and the prevention of global warming through reduction, reuse and recycling of material, reducing electricity and water usage.

  • Occupational Therapy

    At KPJ Ipoh Specialist Hospital, we also provide Occupational Therapy intervention as part of the rehabilitation recovery process. Occupational therapist helps individuals to develop functional skills, hence achieving optimal performance for daily activities.

    We work with people of different ages who may be suffering from a range of conditions such as: 

    • Hand injuries or post-operative hand injury
    • Neurological condition-stroke, parkinson and head injuries
    • Paediatric-Autism, Attention Deficit Hyperactivity Disorder (ADHD), Celebral Palsy,
      Developmental Delay, Learning Difficulty
    • Geriatric-having cognitive and perception problem
    • Work rehabilitation - Return To Work Program

    Contact Info

    • Person in-charge
      Mr Anthony
    • Phone No
      05-2408777 (ext 260)
    • Fax No

    The treatment focuses on:

    • Activities of daily living (ADL)/ self-care
    • Splint fabrication
    • Hand injury
    • Cognitive function
    • Fine motor skills
    • Hand manipulation skills
    • Sensory stimulation
    • Neuromuscular re-education
    • Home evaluation
    • Amputation Care/Prosthesis Preparation
    • Adaptive equipment training or provides creative device that help individual to perform daily task

  • Audiology

    KPJ Ipoh Specialist Hospital’s Department of Audiology is managed by Audiologist and specially trained nurses who can perform audiological services. Consult with an audiologist for a detailed hearing assessment to diagnose the hearing problem and determine the best course of action.

    Contact Info

    • Person in-charge
      Ms. Sylvia Lee Wai Hun
    • Phone No
      05-2408777 ext 186/8723
    • Fax No

    Our services

    ·         Newborn Hearing Screening
    ·         Hearing Tests for Children
    ·         Hearing Tests for Adults
    ·         Hearing Aid Trial and Fitting
    ·         Cochlear Implant Consultation and Mapping

  • Orthopaedic Oncology

    Contact Info

    • Person in-charge
      Dr. Nawaz Hussain
    • Phone No
      05-240 8777 ext 8316/8317
    • Fax No

  • Doctors

    KPJ Ipoh Specialist Hospital strives to bring the best medical care, from various disciplines and specialities

    View more
  • Clinic Opening Hour

    • Monday - Friday
      8.30am - 5.00pm
    • Saturday
      8.30am - 12.30pm
    • Sunday & Public Holiday